Font size disproportionate and inconsistent
Despite the entire text being of the same size, some text displays with a smaller font than the rest of the sentence. Also, all italicized text gets smaller in font size when published or previewed
Random Related Articles still showing with Auto-generate turned off
Even after turning off Auto-generate and making sure no Related Articles are manually selected, the Related Articles list still sometimes populates.
In the analytics tab I would like to filter on only internal usage, so that I can see if the increase of usage in general is due to usage by our customers or that our internal users also use our knowledgebase a lot (as there is 1 part specifally for our internal users). As of now, whenever I filter on "Only internal" I get no searches etc. However, I'm sure our internal users use the knowlegdebase as well.
Links in table of contents doesn't work
ToC works in the editor but not in the live template. Each link in the ToC gets a number added to the anchor link which doesn't match the actual ID of the header element.
API v3 does not return tags for Articles
API v2 used to return tags when fetching articles. This is a critical feature for us, as we use these tags for specific relations on our website. API v3 removed this, regressing from v2. This is outlined in the documentation, note the missing tag_names field: https://help.helpjuice.com/api-v3#retrieve-an-article
Adding an article link via @ removes parts of text
When I add an article link via @ removes parts of the test. One time it just adds the link in the good en expected way, but another time, it deletes some other text or sentences and replaces it with the article link
Glossary is case sensitive
The glossary seems to be case sensitive. So, when a term is inserted in the glossary with an uppercase first character, and in the article someone inserts that term without uppercase, it won't recognize the glossary term. Please fix it so glossary terms are recognized without regarding upper case.
Problem when editing article
When edit and publish articles, API gives older version of article which is edited.
Preview link for unpublished article gives old revision
If you have an article that is in draft and is unpublished the preview link open some earlier revision of the article. This regards the "published" link inside the editor and the "preview" link in the article listing. Either there shouldn't be a published link because the article is not published or it should at least show the latest state instead of some random earlier revision. Since there is only one preview link in the article list you want to be able to access the draft from there.