Bugs

When editing articles, words that match glossary terms are being incorrectly flagged with a blue dotted underline and automatically deleted when saving. Steps to Reproduce: Add a glossary term In the article editor, type a word that contains the glossary term. Save the article Sometimes, the partial match gets deleted, leaving only the remaining letters

Whenever we work on existing articles and switch between tabs, Helpjuice automatically creates a new version of the article each time we return to the original screen.

The dashboard results vary significantly depending on the search query, even when all queries match the same article. It seems that the search doesn't consistently retrieve all relevant content and adjusts the results—adding or removing articles—based on minor changes like extra spaces in the search string.

The Overview and Searches tab show different data for the same timeframe.

The inserted article title is currently wrapped in an <h2> element inside .helpjuice-inserted-article-body, causing conflicts with heading IDs and breaking the table of contents. The TOC generation depends on unique heading levels (<h2>, <h3>, etc.) to build internal links. Adding the title as another <h2> introduces duplicate IDs and incorrect hierarchy, leading to broken anchors and inconsistent TOC structure. Expected behavior: The inserted content should not include the article title or any extra heading elements inside .helpjuice-inserted-article-body.

There's no way to insert them in the articles since they don't come up in the search.

When attempting to connect the Slack integration, users are redirected to a 404 page instead of proceeding to Step 2 (“Configure Slack Notifications”). This also causes previously functioning Slack notifications to stop working. Steps to Reproduce: They removed the existing HJ app from their Slack workspace, as the new article published notification was not being pushed. Reconnected the app via Settings → Integrations → Slack → Connect Helpjuice to Slack. After completing the connection, the page redirects to: ​ https://help.helpjuice.com/50791-slack/slack-connected-successfully which returns a 404 error thus can’t access Step 2 (“Configure Slack Notifications”). Additionally, Slack notifications (that were previously working) stopped after the reconnect. Expected Behavior: After reconnecting Slack, the user should be redirected to Step 2 (“Configure Slack Notifications”) without encountering a 404 error, and Slack notifications should continue functioning. Actual Behavior: The redirect points to a 404 page, and notifications stop working. Impact: Slack integration setup cannot be completed. Notifications for new articles are not being sent.

When sorting articles by “A to Z”, the list does not display in proper alphabetical order. Several articles appear out of sequence even though “A to Z” sorting is selected. This issue occurs across multiple sections, not just one category. It affects users’ ability to quickly locate and organize articles alphabetically. Expected Behavior: Articles should be arranged in strict alphabetical order by title when using the “A to Z” sort option.

When we replace a file using the "Replace" feature in the Files Manager, the Articles don't update the file URL; they show the content from the Old URL.