Searching articles in accordion style
Would like to request the ability to have accordions automatically expand to the specific topic that was searched for, when selecting an article. For example, if I search for a topic and one of the articles in the search results contains accordions, it would be nice to have the accordion containing that topic automatically expand after clicking on the article link. When articles contain multiple accordions it can be very time consuming to find which one contains the information you are looking for if you have to expand each one.
Highlight search terms
When you do a search term, highlight the term in the document that contains it. Some documents are very long, and I need to do an extra text search to find where it is being used.
Translate search and error messages
Allow the translation of search results and error messages, since by default they are in English, even though the language set as the main language is another.
In my company we sort do an end of the year cleaning up,backing up all the data and start fresh the new year analysing the different data collected the previous years. I know i can export the analytics data, but it will be nice to have a button to reset the analytics data to 0, every time we want.
Improve Template Management
I'm pulling my hair out with Templates. Great I can create an article and save it as a Template. BUT ongoing using and managing them is a PITA. Why can we not have a separate Templates icon in the Dashboard which when I click it, shows me all of my templates and allows me to manage them (add, delete, edit)? At the moment I create an article and save it as a template. Then in the Dashboard, I click "+" | "Create New Article from Template". Sometimes the Template is there. Sometimes it's not. I go back to the article I used for the Template. Edit it. Save it as a template. Click "+" | "Create New Article from Template" and I end up with 2 the same. I also have no idea when I'm looking at an article that is saved as a Template. Can we not add some kind of visual indicator like "T" or something? Please create a separate Templates area in the Dashboard (which I don't imagine would be too hard given you've got space on the Dashboard and the database must know which articles are Templates) to end this nightmare. Off to resume my battle again..... :-(
Ability to import Word docs or PDFS as new articles
It would be great if we could import a word document or pdf and it would rip the text off to create an article
Alternate Descriptive Text For Search Results
Allow summary text to be entered for a question (new input field) that will display as the text below the question title in the search results (instead of the first lines of text from the question)
Ability to export to PDF
It should be possible to export an article as a PDF. Ideally, I should have the option of exporting just the current article, or the current article and all it's children.