Feature Requests

Currently, a view is registered whenever a page is loaded, but for it to count as a read, the user must stay on the page for at least 10 seconds. To improve this system, I suggest either adjusting the required time per article (e.g., setting a specific number of minutes per article) or implementing a feature that measures the number of characters in each article. This way, the platform can calculate an estimated reading time, ensuring a more accurate reflection of user engagement.

We'd like to be able to send alerts/announcements/breaking news to our users directly either via their dashboard or emails.

This would save time and lead to a more consistent user experience.

We want the ability to be able to easily generate anchor links to different headings in the article, including accordions and tabs. Anchor Link = links that will open directly to that section of the page and expand the Accordion/Tab if applicable. We would also like this to work for Accordions that are inside tabs and tabs that are inside accordions. The ideal way to accomplish this is demonstrated in the gif and website below. https://learn.microsoft.com/en-us/windows-server/get-started/whats-new-in-windows-server-2022#azure-edition Why do we want this? We make heavy use of accordions and tabs and we want the ability to link a customer directly to a specific step, even it's an accordion or an accordion within a tab, or even an accordion, inside a tab which is inside an accordion.

Currently, it is only possible to set a single icon for all articles in a category, and it’s a pretty problematic process via CSS. Ideally, there should be a predefined list of icons to choose from, similar to how icons are handled for categories. Individual icons should also be possible for each article, and there should also be an upload form to add your own icon.

The new automatic creation of versions when any change is made to a previously published article is now making it difficult to identify where/how information has been updated. Can we please make the "Compare with Current Revision" button on the Revision History screen available when a different article version is selected?

It would be helpful to have a feature in the editor that allows one to split an article into 2 halves

Here’s the user story: I need the ability to assign 1 department specific administrator, collaborator, and draft writer to a category. In this example I want to assign 1 person in Marketing as an administrator, another person in Marketing as a draft writer, and another person in Marketing as Collaborator. But I only want them to have that particular job duty (admin, collaborator, draft writer) for that category – in this example Marketing. But I also need those same people to have viewer capabilities to the entire library

We would like the ability to customize the Contact Us information that appears at the bottom of the Swifty AI search. Right now we are unable to and the link just takes the customer back to main search screen. This is not a good experience for customers and can be confusing and frustrating.