I would like to be able to build more reporting than already prebuilt ones. For example, I would like to be able to know how many articles per user per month/year they have created, How many article per categories, per tags... filter between dates...
Allow background color to be changed in accordions
Multiple accordions on one page would be more effective if different background colors could be assigned for each accordion
Can you please add an option to switch to a dark mode for night time working. Only having the bright white background as a theme/mode option is very strenuous on the eyes when working at night, even when brightness on screens is lowered.
Add option to create "buttons" to the article creation toolbar
We tend to use buttons to make links to downloads or to other articles on our support site. It would be nice if the option to make a button was a part of the tool bar instead of only being available through typing code.
Copy Icon for users
It would be great, if users on the front end could hover over a part of text (such as an email address) and get a little icon showing which allows them to copy this part of text. This comes in handy for macros, templates, URLs, Log in information etc as it is quite hard sometime to copy text with no spaces from the front end.
Take a user directly to a specific location in an article
When an outside user is on our https://help.mi4p.com/odyssey2userguide page, at the top is the 'Search' with a magnifying glass. If a term or word is typed in there, I know that a list of pages (articles) is then presented to the user However, is there a way that if a user clicks on an article as a result of the search, that HelpJuice can drill down and take a user to that specific term/section of said article or at least provide a list of that searched term? Example: At the top of https://help.mi4p.com/odyssey2userguide , I search for 'Attributes'. The first page at the top of the returned search is 'Definitions of Terms'. Within this page about 1/2 way down is a section called 'Attribute'. Can HelpJuice take a user directly to the 'Attribute' section of the https://help.mi4p.com/137112-what-is-odyssey-v2-0/definitions-of-terms?from_search=77468265 article so that a user doesn't have to scroll to find where on that potentially long page the searched word or words of 'Attribute' is found? This would help our users not have to scroll or figure out Ctrl + F to use search from their browser (as many don't know that Crtl +F is something that can be done within a browser).
User Role Default Settings - Internal Viewer
When you go to add new users, it defaults the role to Super Admin. I would like an option to set the default role so it instead defaults to Internal Viewer. The reason being - as my IT team adds in new agents to view our Wiki I would like to limit the user error that I'm predicting is going to happen and not accidently give agents Admin access.
To show articles based on Filter in 'All categories'
As of now, there is no way to just filter out and see the articles just based on a specific category. As a result, always all articles across categories are visible throughout homescreen or sub-screens. With large number of articles it becomes really cumbersome to navigate. Idea is to show only those articles across based on category selection. E.g. If i select 'Customer Service', then all articles under customer service folder should only remain. If I need to go back and see all, I can select 'Show All' or 'All categories'.
Decision Tree Analytics
Adding analytic reports for decision trees. We can currently see how many people accessed an article, but we wouldn't be able to see what options were chosen from the decision tree
Better Image Organization/Search Bar
I would like to be able to organize my photo uploads into folders. Right now, everything is very disorganized as there's no way to group images. As a second part of this feature, it would be nice to have a search bar to find specific images when inserting an image into an article. You can search for images in the uploads section, but not when you are actually in an article looking for an image that you want to insert (which is when you need the search bar most). This would save us from having to re-upload images over and over since we can't find images we want to re-use.