Possibility for agents to create a favorite list
Our agents do not have the permissions to enter the admin section therefore they are not able to "follow" articles. It would be nice if there is a possibility to add a "favorite" sign to the articles in the frontend so that the agents can mark their (personal) most used articles and create there own list. The agent should be able to enter the (personal) favorite list throug the frontend when they are logged in.
Add IdP provisioning/SCIM
Please create the option to provision users with extended variables to HelpJuice using SCIM or something similar while having SSO configured (in our case for Okta). This way we could automate our user provisioning to groups and roles if there is a way to map the attributes.
Description Reason for Version
It would be great when adding a new version if we could add a description as to why we are creating a new version.
User Management (filter users by groups)
We miss the filter for groups in the user management dashboard. We can filter by name und email but not by group. I think this will be helpful for us in order to quickly check the users. We also miss the possibility to export users with group information. Could it be possible to add to the group view also a button? "export as csv"?
Quiz and Certify Customers
We would love the ability to create grades quizzes within Helpjuice and allow automatic certificates to be generated for our customers.
Better User Management Dashboard
It would be great to select multiple users for deleting or assigning to a group or deactivating them in a "bunch". Actually you can only change users indvidually!
Built in profile picture changes.
Instead of using Gravatar to change profile pictures, allow users to simply update their picture within their profile.
Managing table of contents
The table of contents in a lot of articles becomes too long, since everything that is coded as a heading is included. It would be nice to be able to manage the table of contents byways of exclusion
Ability to draw flowcharts
Hi team It would greatly help if we have all flowchart building block elements and can make the flowcharts directly in HJ. Since currently we have to build it someplace else and then copy paste the image format. This impacts searchability negatively. I am sure people would like to pay a bit more as well to subscribe, if this feature is provided. Please prioritize this request.