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Feature Requests
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Feedback should show in the article
When we get emails showing the feedback it is very difficult to figure out which section of the article it is going on. Even though the email shows the line that the feedback is about it doesn't show where it is in the article. It would be very helpful if it would show on the side of the article (like a comment) so it would be easy to find and deal with.
0
3
Bird's eye view of Decision tree with robust display controls and preset paths
Current state the Decision tree must be navigated with many clicks to go through each level. Features could be added to be able to see all pathways at once, with ability to expand/collapse every decision/pathway, with the admin able to set if there are any preset pathways that are expanded. View would be more similar to Visio process map.
0
3
Featured/Promoted Articles
The ability to manually select and change which articles to spotlight in a 'Featured Articles' section.
0
1
Edit Private URL Link
Currently, the Private URL for URL Sharing access articles generates a very long-winded URL. Is there a way to shorten or customize this URL in the future to be more sharing-friendly?
0
5
Show unpublished articles in @ link selection
We have a review process which requires that articles are reviewed prior to publishing. When writing a new article and adding a link using the @ symbol other new unpublished articles are not displayed. Please add unpublished articles to the list when adding a link using the @ symbol, or add configuration that enables this feature when necessary.
0
3
Community Forum
Turn your KB Into a KB With Community forum. Allow users to ask & answer questions, and highlight the best answers
47
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planned
151
Extracting Article Requests
Right now Article Requests are in the Article Planner. It would be great if there's a means to extract that data either as a document or via API request.
0
2
Customize reports in Analytics
Good day all. Would it be possible to customize reports in Analytics, or at least get list of articles published by group, by category, by user and also with total views, reads or searches? It would be very helpful. Thank you!
5
79
Assign articles to specific groups of users to read & confirm acknowledgement of article
2
6
API Ability to post to multiple categories without duplicating articles
Currently using API to push content from Jira into HJ articles. Some have the need to go into multiple categories (a capability found in the main HJ editor). The API unfortunately does not have the capability to post to multiple categories without replicating the same info into duplicate (or more) articles. This is throwing off our statistics and article counts. Since the ability to have an article viewed in multiple categories exists on the user shell end, the coding must already exist that should be usable in API form to update an article to show in multiple categories without replication. Please fix or update API with code for this.
0
1
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