Please add a "save draft" for draft writers role. That would help them save their content especially if they are not ready to submit their article yet to super admin to review.

I would like a level of user permissions that allow the user to see comments and add comments of their own, but not make edits to the article. The reason for this is because I would like everyone at the company to be able to make internal comments, but I don't want to grant edit access as broadly. If someone submits feedback on an article, I want us to be able to use comments to go back and forth, make the necessary updates, and make sure we're getting to the right resolution. But I wouldn't want to grant everyone at the company edit access in order to achieve this.

Add a "lock" for the URL of a public, published article, so it cannot be moved/changed. This is needed when article URLs are referenced directly within product code, where any URL change becomes expensive and confusing. Adding internally-visible notes on the articles themselves, warning any potential editors to be careful changing anything is the only option available right now. "Freezing" those specific article URLs would be preferable.

There's no easy way to check if an article has been inserted anywhere, we have the URL checker, to see if an article has been linked via URL, but no way of checking inserts.

when linking articles within other articles, only top level table of content is visible. navigable nested table of content gets lost. it would be awsome to: * be able to see toc of nested arts * be able to configure whether or not to show it

It would be great if a "Word" in an article/document would allow you to move back to a path in the decision tree if it's clicked. Refer to the image.

We need an advanced analytics feature to gain deeper insights into user behavior and track their activities on our knowledge base! While the current data points are helpful, having access to daily login information and a more detailed analysis of user activities such as article views, follows, dislikes, and searches will provide valuable information to improve our knowledge base content and user experience. The ability to generate reports for specific user groups and individuals would help us showcase the value our platform brings to our organization by highlighting the amount of time saved by internal team members. Improved analytics will enable better demonstration of the value of the knowledge base to leadership teams.

To my supprise, there is no grammar and spelling checker when creating articles. I've installed a Grammarly plugin, that seems to (kind of) work but it would still be nice to have one natively built in

Would like to be able to search keywords in video content.

If I enter a search word in the files manager and hit enter, I don't get an overview in the manager itself but only in a drop down menu. It would be very convenient, to see those files in the file manager as well.