Integration with Intercom, providing more streamlined ability to send Helpjuice articles to users, and to easily link a support ticket to support responses
Need more functionality with Helpjuice and Slack
Build more functionality around with slack. If a user has an idea for an article, create article idea from within slack and have it go into Helpjuice automatically
Integration with JIRA and Helpjuice. Similar to confluence, where you can link a project or jira tickets into helpjuice article
Support G Suite SSO in Chrome extention
We use Google SSO to sign in, and we're about to on-board our company including the use of the Chrome extension (one of the primary reasons for choosing HelpJuice). However having spoken with your support team to use the Chrome extension we would have to log out, request a password reset, go through that process but only use it for the Chrome extension. It would be great to support SSO login on the Chrome extension, as the current process seems unnecessary complex especially for non technical users who will get confused if they should be using their password or SSO to login. (and our security policy states we need to use SSO).
Microsoft Teams INtegration
With Teams growing so fast and being adopted by many this would be a great partnership between helpjuice and microsoft
Okta provisioning Integration
We are looking for a broader integration with one of the leading Identity and Access Management tools worldwide. There is a basic integration with Okta but it would be much more use full if we can use some additional features like group push so that we don't have to manually add hundreds of groups.
Ability to integrate with Auth0 so clients have a seamless login experience from our software platform to the knowledge base.