Suggestion to Add Comment Section Option in Knowledge Base Articles
Sarah Gonzales
We wanted to share an idea that could help improve collaboration and feedback across our knowledge base. It might be helpful to introduce a native comment section within articles, something that doesn’t rely on a third-party platform. This could allow readers to easily leave insights or clarifications where needed.
As an added suggestion, perhaps this could be an optional feature controlled through a checkbox in the Content Managers access, giving editors/content creators the flexibility to enable or disable comments per article.