Search Connector API
Justine Leslein
Our credit union uses Interact Software's cloud intranet platform, and we've been exploring ways to integrate content from Helpjuice into our intranet, especially for search functionality. In discussions with Interact, they introduced us to their Workplace Search Custom Connectors. These connectors enable organizations to incorporate external documents into the intranet's search index, providing a unified search experience across various content sources. They offer pre-built connectors for platforms like SharePoint, Google Drive, and ServiceNow, as well as a custom connector that allows for the development of custom applications to push documents from external systems into Interact's search engine using the Workplace Search Custom Connector APIs. Since Helpjuice has a REST API, we were hoping you could develop an interface that pushes data to an Interact Workplace Search Custom Connector so that when our users search within Interact Intranet they also see results from Helpjuice. Here is a link to Interact's documentation on connectors: https://developer.interactsoftware.com/docs/enterprise-search