Kristina Dabic
Currently, when an article is updated in HelpJuice, the PDF export continues to show an older version of the content instead of reflecting the most recent changes.
This creates confusion for admins, especially when PDFs are downloaded and shared externally or used for offline reference. Users may unknowingly rely on outdated information, even though the article itself has already been updated in the knowledge base.
Requested improvement:
Ensure that PDF downloads always generate the latest published version of the article, so that the exported PDF content stays fully aligned with the current article content.
Usability impact:
  1. Reduces manual rework
  2. Prevents the distribution of outdated or incorrect information
  3. Improves trust in PDF downloads as a reliable source