Make Pictures larger with a click
complete
Valentin Schoeps
When you hover over an image the cursor changes but you cannot click the image to make it larger for the viewer. When you want to implement Infographics this is a crucial feature.
Joel Andrews
This looks great when I open your link. But when I do it, it creates a big gray bar across the width of the article and doesn't actually zoom in much, whether you click or just mouse over. Not sure what's going on.
Timo Rasmussen
Joel Andrews, : Emil Hajric
Same here. This function doesn't actually Zoom in like it did previously when this was first implemented.
Amanda Stançani
Timo Rasmussen, Joel Andrews : We went ahead and fixed the issue with the Click to Zoom feature :D
If there is anything else, please let us know!
Timo Rasmussen
Amanda Stançani: Hi Amanda! Maybe it's just something on my end, but it still only gives the message of "Click to Zoom" without actually working when you click. https://kb.conservice.com/customerservice/371043-military-properties is an example page. Any of the images don't actually Zoom.
Emil Hajric
Hi all,
This is now part of our new themes only as people reported some bugs on their account when we auto added it.
You can add this to your account by following instructions here: http://help.helpjuice.com/general-questions/how-to-add-click-to-zoom-to-your-knowledge-base-images?from_search=33494409
Joel Andrews
Emil Hajric: These instructions don't show how to use this feature once you've enabled it. I followed the instructions, but I don't see anything different in my menus that allows me to enable this feature.
Emil Hajric
complete
This is complete! Check your knowledge base – if it isn't there, it'll be there within 24 hours. If it's still not there, message our support team!
Emil Hajric
Merged in a post:
Hover over image to Zoom
Joel Andrews
This feature would be AWESOME for providing screenshots that don't take up too much real estate on how-to descriptions.
Emil Hajric
planned
David Fishler
Yep Agreed. I think we posted a similar request recently and got a love of votes up.
Ray Gamboa
It would also be great if you can build in an 'enlarge' text link or magnifying glass icon at the bottom/bottom corner of the image to identify that you can click to enlarge the image as well. 🔍
David Fishler
I'm really gunning for this feature. This would make software tutorials a lot more intuitive because users would be able to magnify the image and see the details they need to understand. Currently there seems to be no way to see a larger version of the picture even if the user clicks the image. I would recommend either a feature that pops open a larger image when clicking or when hovering over the image.
(See my attached image to understand how noneffective it is sometimes to post a picture and not be able to magnify it) - We got 24 votes, lets prioritize this puppy!
Adam Ben Jacob
This would be great as the resolution is reduced when images are added.
Cliff Hobbs
Could you not just insert a thumbnail of the image, which when clicked opens the full size one? Maybe not exactly what you're looking for but a workaround for now.
Load More
→