Community Forum | Voters

Hi there - is this feature in the works, or at Beta? We are looking at rolling out a forum product for our ISO9001 QMS - but it would be great to have it closely linked to the Knowledge Base. It strikes me that with these features Helpjuice can really be pushed into the ISO sphere...

Pawel Olszewski

Very nice, I like it!

Emil Hajric

marked this post as

planned

Denis Omerovic

Hey folks! Giuseppe Stirpe Om Goeckermann Alexey Denisov Patrycja ArismendiCorrea
We would like to know your thoughts on Community Forum design. Please see the screenshots below and also there's a link to video so you can see it in action.
https://www.youtube.com/watch?v=1G_aIsPF2WI&feature=youtu.be

Alexey Denisov

Denis Omerovic: nice one. Can it be used as "Feature request page" limiting functionality to add, comment, vote for new Features (authorization , moderation, anonymous access)?

Denis Omerovic

Alexey Denisov: Yeah definitely that's possible.

Alexey Denisov

Denis Omerovic: Thanks! We are waiting for it then :)

Patrycja ArismendiCorrea

Denis Omerovic: Hi, it looks very good! Although we implemented a commenting plugin at the beginning of the year and we see very few comments... Adding branding/customising the website would be definitely a big advantage.

PS. Great to see the progress and constant development of the tool! :)

Emil Hajric

Patrycja ArismendiCorrea: Alexey Denisov We're considering launching this as a second platform, and making it super inexpensive. We're thinking of a one-time flat-fee of $99

Emil Hajric

Or would you prefer to have it all under 1 roof ?

Alexey Denisov

Emil Hajric: We are under huge reconstruction of our account now, so we can decide it only in ~2 months, when the design and customization is set up.
The price isn't high, that's true.
I think that we'd prefer all under 1 account/project/root :)

Adam Ben Jacob

Emil Hajric: Under one roof.

Peter MPiatetsky

Denis Omerovic: Hi! What is the status of the forums?

Emil Hajric

Merged in a post:

Forum Integration like the Feature Request

Giuseppe Stirpe

it will be nice if the HelpJuice team can give us the option to create forum page style, like the one we have here.

So customer can create their own Post and we could answer them exactly the same way we do here.

August 8, 2019

June 12, 2020

Emil Hajric

This is Q&A. We're thinking of building this, but we're thinking whether to do it as a sperate product: think "CommunityJuice"

Thoughts?

Giuseppe Stirpe

Emil Hajric: as long as the two can be integrated in the same website then i don't mind. most important is customization. it has to be customizable to reflect the company website

Om Goeckermann

Emil Hajric: the community implementation is useful and valid. IMO the 'community light' single page "poll" would show the value and drive sales for a community engagement tool. It's like a beta management feature without all the heavy lifting

Emil Hajric

Giuseppe Stirpe: Thanks for the feedback – We're thinking of piggybacking off Helpjuice to build this.

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