Change the layout of the Email Alerts
complete
Paolo Ravalli
I love the new Feature. But It would be better to be able to change the Standard Notification: the sender, the subject, the text. And also Logo and colours. Our customers does not know our KB as "helpjuice". So it will be less confusing to get Email notifications with company logo or at least to customize the Text.
Emil Hajric
You wanted it, we built it! :)
Paolo Ravalli
Emil Hajric: Thanks!
😊
Emil Hajric
complete
Hi all!
Thanks for being so kind with your feedback, and helping us. This feature is now live – it's located on Customization page.
The login page requires knowledge of html/css to customize, and the custom invite email is a WYSIWYG Editor, so please proceed with caution.
If you are not comfortable, you can ask someone from your team, or utilize the free customization service we offer. We hope you take us up on it - it's our duty to deliver amazing service to you.
As mentioned, it's now live on your account. Please review this very short documentation to understand how it works:
- How to Customize Login pages --> https://help.helpjuice.com/40269-pages/custom-login-page
- How Custom Invite emails work --> https://help.helpjuice.com/40269-pages/custom-invitation-emails
let me know what you think! hope you like it!
Guillaume SERTON
Emil Hajric: Emil, it's not fully completed i guess. We need also the ability to customize the layout of all notification email like article update/change..
Emil Hajric
in progress
Hey All,
Custom Login pages and Custom invitation emails will soon be available for everyone. There are a few select companies that have pre-payed for early access to the feature, and we're honoring their placement first.
If you'd like more details on this feature, and instant access, please email emil@helpjuice.com
Emil Hajric
Kaitlin Madsen
If we could set up groups these emails sent to as well, that would be great! We have pretty specialized departments that are working on their own articles, so not everyone needs to know every time an article was updated.