The current analytics provide only very basic information. We need deeper insights into who is using the Help Center and how different user groups interact with it.

The goal is to understand the audience more accurately, including where users come from (for example, region, or role) and what information they are searching for. This would allow us to identify the specific needs of each audience segment, detect documentation gaps, and prioritize improvements based on real usage.

These insights would enable data-driven decisions and ensure that documentation evolves according to the actual needs of its users.