We need to be able to see what topics and questions are being asked to the Swiftly search bar and also a transcript of the AI conversation with the chat bot.

This is incredibly important as we then have a log of the information a user has been given. If you knowledge base contains content that could impact that safety of the individuals you are supporting then you need a log of that conversation.

It also works the reverse. If a user says 'It told me this' but in reality it didn't then it is good to be able to reference the actual results given.