Add ability to change links domain in Swifty AI
Ivanna Parra
Currently, when the Swifty AI Chatbot provides article links, it automatically uses the default Knowledge Base URLs. However, for customers embedding their Helpjuice Knowledge Base on external sites, these links return a 404 page. It is essential to have the ability to adjust these URLs to match the embedded link format.
Requested Feature:
- Ability for customers to customize how article URLs are generated and displayed by the Swifty AI Chatbot in the embedded Helpjuice Knowledge Base.
- This would allow the chatbot to link to articles using the embed URLs instead of the default Knowledge Base URLs.