JWT Single Sign On
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Nikki Murray
As an enterprise software company, I would like my Knowledge Base to be accessible via a non-SAML SSO, so that I can authenticate my platform's users using our software's credentials.
Attached is a screenshot from Aha!'s Ideas Portal configuration of SSO. The system generates a key which the enterprise software company then uses to hook into.
This would allow bigger software organizations with varying security needs to authenticate using the preferred methods.
Emil Hajric
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Hi all!
It's live on all accounts! You may use it
We also wrote a knowledge base article on how it works/setup: https://help.helpjuice.com/authentication/sso-with-json-web-token
Nikki Murray
Yes!!! 🎉🎉🎉
Emil Hajric
in progress
Emil Hajric
We are working on this!
Nikki Murray
It's a great way to allow you to send an article's URL directly to a customer without worry that a competitor will get a hold of the same link and gain too much information.
Sarah Peck
Yes, please. Our company needs this option.