Feature Requests

It would be great if there was a possibility to export all Article keywords

We miss the option to proactively schedule articles to be published or unpublished. Can we please make these features available in the latest edition of the article editor? When we did have it, our team submitted this feature request to improve it: https://feedback.helpjuice.com/feature-requests/p/identify-publish-in-future-articles This functionality would still be incredibly advantageous.

Currently, the back-end interface is only available in English. However, other language-speaking authors would benefit from a localized version, particularly in areas they frequently interact with, such as: The editor (including dropdown menus and tooltips) Mouse-over descriptions for icons Status menus (e.g., "Draft," "Published") System settings like language and color configurations are not a priority for translation. Implementing other language support in these key areas would significantly enhance usability for non-English-speaking authors.

We want to use accordions for organizing release notes, however not only do headers inside accordions not generate a TOC shortcut but even better would be if we could include a custom TOC to a data heavy accordion.

If we add the Helpbar to the Russian KB, everything will be in Russian except those titles and it's not possible to customize it at the moment. The Helpbar UI should follow the KB language.

Articles currently use the codes 'cn_CN' and 't_CN' when they should use 'zh-CN' for Simplified Chinese and 'zh-Hant' for Traditional Chinese.

I have a template that I use for almost all of my help site docs that outlines different sections and details for those sections. When I add a new article and click "Create from Template", the template will auto-populate along with the article keywords, which are reflective of the generic template descriptions (view the attached screenshot for reference). I propose that there is a delay to creating keywords when an article is created from a template. This would allow writers to update the title and potentially part of the article with relevant content that can be used to decide the keywords. This supports better search functionality and relevance for the article.

It would be helpful to be able to run the check for broken links manually, so I can check whenever I need to. Currently, If I move an article and it breaks a link, the broken link does not show up for a few days.

Description: Currently, the search function returns relevant articles, but users still have to manually open each result and search within the page to find the exact information they need. This makes the process inefficient, especially when looking for specific terms inside long articles. Requested Feature: Enhance the search functionality to display a snippet of text containing the searched word or phrase directly in the search results. This will help users quickly determine which result is most relevant without needing to open and manually scan each page. Expected Benefits: Improves search efficiency by reducing the need to manually locate keywords within articles. Enhances user experience by providing more context in search results. Saves time, especially for users looking for specific settings or instructions. Please let us know if this feature can be considered for future updates.

Right now, we cannot generate articles from Google Sheets.