Feature Requests

Currently, the same Swifty AI customization is applied to all languages. For example: If we wanted to customize the Welcome Header text in German for the German KB, it will also be applied to the English KB. We should be able to add language-specific settings.

Adding the ability to correct answers when Swift response in the wrong way

This would be useful in cases where customers use the same KB for different products

Would love to have a way to blacklist a keyword for the ai for example The ai should not use "Article C" when we ask it about "Word A" (this should be an article by article specific blacklist. not a general one)

Allow users to create and configure custom conversational flows for the Swifty AI Chatbot. This feature would enable customers to design specific interaction paths that guide users through tailored question-and-answer sequences or decision trees. Custom bot flows would enhance user experience by providing a structured and dynamic conversation that aligns with specific business needs or workflows, ensuring more personalized and effective support.

Please add a way for users to give us an indication whether the AI Generated answer was good or not - otherwise it's really difficult to tell if it's useful

In the old search, after typing in a search, users could hit the Enter key and it would route them to a dedicated page with all of the relevant search results. Now, the Enter key does nothing and remains stuck on the Helpbar popup.

Create an option in Swifty AI Helpbar that would allow links to be opened in a new tab

It would be great to be able to deactivate "AI article suggestions", as we can already do with "keyword suggestions and subtitle suggestions". I do not need it at all and I have to deactivate every single time I'm writting a new article. all the best! Dave