Second contact form for submitting customer articles
Kai Sonnhalter
I think it would be great to have a second contact form (in addition to the gemeral contact form) for customers to write and submit their own articles. Customers could be asked to use this form to contribute whatever they believe is missing in the KB. Once submitted, their contribution will appear as an article requests in the article planner in the backend, where it can be turned into a draft article and then be published.
Abel Ramirez II
I definitely would like to see a separate way to submit Article Requests instead of it being emailed to our Tech Support team using the Contact Us form.
It could be implemented as a pull down to select the reason for the contact form being filled out... Technical Question or Article Suggestion.
Then it could internally select a different email address to send it to for Article Requests or no email at all and just add the information to the Article Planner and leave a backend notification.
Caleb Scharf
this would be nice. It would be even better if you could create multiple forms right within Helpjuice and manage where each of these went individually.