We need an advanced analytics feature to gain deeper insights into user behavior and track their activities on our knowledge base! While the current data points are helpful, having access to daily login information and a more detailed analysis of user activities such as article views, follows, dislikes, and searches will provide valuable information to improve our knowledge base content and user experience.

The ability to generate reports for specific user groups and individuals would help us showcase the value our platform brings to our organization by highlighting the amount of time saved by internal team members. Improved analytics will enable better demonstration of the value of the knowledge base to leadership teams.