Emil Hajric
Those of you who use / don't use our Slack integration: Do you have any feedback for us to make it better for you?
Shao Kai Poh
Emil Hajric: Using the Helpjuice bot. Would be awesome if the bot can be used in the conversation thread in each msg as well! Currently it is not supported if I am not wrong. Thank you and cheers!
Emil Hajric
Shao Kai Poh: I think it is! Been a while since we stopped using Slack internally at Helpjuice
Emil Hajric
complete
Helpjuice Slackbot is live! Install it today!
Christopher French
Sweet! Emil Hajric Will this be developed in such a way that you can easily port to other support channels such as Zendesk Chat or Intercomm?
Emil Hajric
Christopher French: Not yet for Zendesk Chat, and for Intercom we will most likely never integrate
Emil Hajric
in progress
Emil Hajric
Hey folks, we'll be releasing this feature as part of our next release.
If you have any comments, let us know in the comments!
Hunter Wyatt
Emil Hajric: So awesome! When is the next release?
Emil Hajric
Hunter Wyatt: Crossing my fingers for next week!
Hunter Wyatt
I would love to be able to integrate the two of these. My ultimate dream would be a bot that I can @ in slack that would pull knowledge from Helpjuice directly into Slack.
Emil Hajric
Love the idea Hunter Wyatt