Allow users who have logged in to favorite articles. Users could have a "favorites list" they could navigate through instead of searching or using the drill-down method by category.
I like the idea, what would be nice that would really make it worthwhile is the ability to search the favorites list instead of the whole KB
@Kaitlin Madsen Love this idea. Would you imagine this happening on teh Dashboard/Backend, or on the "Public" facing KB?
@Emil Hajric: On the Public facing end. The way my group would use it is when our internal users log in, they could have the ability to favorite an article. So then when they log in again they can go to their favorites to select the article(s) from there. Not everyone will have admin/dashboard access in our organization.
@Kaitlin Madsen: Makes total sense, thanks. I'll take this to the team