Have a discussion/comments section under articles to be able to comment on them
looks cool. feel like it a good start kudos for doing this guys and always showing us what youa re working on
Thoughts on comments ?
@Emil Hajric: Nice. Couple of quick questions:
1. If the article gets published with any comments/changes in it, are any of them visible? Or are you going to stop an article from being published until all of the comments/changes have been actioned?
2. If someone makes a change such as correcting a typo, or makes other changes (adds/deletes) to the text are these going to be highlighted?
@Cliff Hobbs: 1. If, since comments added, a Publish has been made, then it'd automatically mark as resolved. (thoughts?)
2. Yes, it'll be as smart like Google Docs in that case.
@Emil Hajric: I disagree on 1. If someone else publishes then everything is lost. Likewise, if I publish by mistake everything is lost. I personally feel everything should be resolved BEFORE you are allowed to publish.
@Emil Hajric: Yeah, that looks really good!
Will there be a timestamp for comments?
Will the @ feature send an email to that person? Are there any notifications built around this feature?
Overall looks really good! Nice job team!
Thoughts on comments anyone? https://www.dropbox.com/sh/ghjl9jrphovgxmn/AADvZeS6zVNYBPFB1pFmfx49a?dl=0&preview=Add+Comment+-+Basic+Flow.mp4
Hi @Emil Hajric,
1. Is there any other difference between versions: A and B apart from A being numbered. In both the cases, the commented text does not appear without us clicking on the icons. Anyways, v-A works for me. However, if we can get a consolidated list of all the comments (even after resolving the comments), it would be awesome.
2. We would act on comments quickly.
3. Probably users that are associated with the roles: Administrator/Collaborator/Draft Writer can post comments while those with the Viewer role cannot.
How are things progressing on this?
For what it's worth:
1) I prefer A - just like MS Word. My concern with B is what if there are multiple comments in the same paragraph/line, it could get very messy. We also want the ability not just to resolve a comment but also delete it. If I resolve it, it should still stay there and act like a kind of comment history between parties. Once I'm 100% happy then I delete it. Like I say if you implement yours like MS Word that would be great.
2) We should have the ability to toggle comments on or off.
3) I don't think you should restrict it. If you have permissions to create an article that should include comments.
I agree with @Cliff Hobbs: on the ability not just to resolve a comment but also delete it. It would be great!
I think the numbered version gives more of a clue that something is there. The hidden comments would prove too easy to miss.
@Mike T: Good point. Do you think we should restrict commenting ? (we were thinking maybe anyone who can Edit/Write, can comment)
Hey All, We're currently in the midst of developing this feature, and our design team would like your feedback.
Version A is the click on the sliding comments (comments are sort of displayed on the side)
Version B is where you click the number to reveal comments (comments are hidden until you click on comment
Questions for you:
1. Do you like Version A or B more?
2. Once you get a comment, would you act on it immediately? Our worry is, if we leave the comments always being displayed, it'd annoy you - so we wonder if you'd act on it quickly
3. Should we restrict commenting (or do you think anyone should be able to comment) ?
@Paolo Ravalli @Cliff Hobbs @Patrick Kennedy @Patrick Briscoe @javier-navarro-1-navarro-1 @Anand Ram @Chris Newman @Mike T @Manuel Melendez López @Matej Jerič @Andrea Addison @Valbon Shabani @Alejandra Aguilar Escobar @Alberto García Hinojosa @@fernanda-vazquez @Christian Wilkens @Bryer Day @Bryer Day@Bryer Day
Would really love to hear your feedback on our comments approach. We want to make it perfect for you, so your help by commenting and answering our 3 questions would be really helpful
1. I like version A
2. We would act quickly but with the option to delete comments.
3.I think we should restrict commenting (just poeple with permissions to view that category or article, can comment)
@María Fernanda Vázquez Guerrero: Thanks for your feedback.
@Emil Hajric: Hey Emil -
1. I actually prefer Version B, as it is far less intrusive to the body of the article and I think clearly displays that a comment exists (though perhaps if we could scale this icon up a size or so to clearly display the numbers).
2. We would likely get to comments somewhat quickly, but it really depends on the article / topic area for us.
3. I agree with @María Fernanda Vázquez Guerrero on point 3, which would be that only users who have permission to view the article should have commenting ability, only in the off-chance that comments may be visible in other areas/dashboards and/or if they become implemented elsewhere in HelpJuice.
@Patrick Briscoe: Understood. So far, MOST people are leaning towards A. I personally like B, but I worry it'll get too complex and long, if there's replies to that comment. Thanks for your time & feedback
@Emil Hajric: I'm liking the numbered approach, will there be an actionable list of comments somewhere? It would be nice to have something of a to do list to work through.
1.) Version A
2.) Would read it then triage
3.) Having permission sets would be valuable
@Emil Hajric: I wonder if I am reading the post wrong :)
I do like the Numbered version, but I can see how both versions may become cumbersome with large numbers of replies..
@Patrick Briscoe: Thats true! Could we have an option to delete comments @Emil Hajric? (only administrators can do that)
1. I like A
2. May or may not act on it quickly. It'll be great if we can see a summary of comments?
3. Restrict comments